„New York is the most amazing city in the world. There is no other city where you will find such a diversity of culture, religion, race, and personalities of people in general.” Veronica, who explained these facts to her friend, spent two weeks in NYC. Inspired by her idol, Kim Kardashian, she wanted to experience the American lifestyle by herself. Her vacation was also a welcome break from her parents, as they didn’t approve her lifestyle as a couch potato.
After a couple of days, she realized that Americans don’t know how to travel by train in an efficient way. The biggest problem is that people stand up as soon as the train leaves the station before they have to exit. As the trains shake a lot while riding on the old tracks, a lot of people, especially elderly, have problems to stay on their feet. Veronica asked some people why they are getting up so early and she discovered that people have the fear of not having enough time otherwise.
As Veronica liked to play with toy trains as a kid, she had the solution right away: expand the time a train stays at a station. As there was a customer satisfaction survey going on at the moment, she called the hotline and explained her proposal. As the train company was aware of the problem but unable to find a solution, they were very glad that Victoria called.
After a couple of months, Victoria was back in her unhappy life as a couch potato, her parents saw that a letter arrived from the mayor of NYC. They were curious and opened it. They were overwhelmed when they realized that her daughter Veronica helped the city so much that the mayor personally thanked her.